Rental via app: Open the bike by scanning the QR code or select an available bike on the map. The lock pops open.
Pause: Click on the "Pause" button in the app and close the bike lock. If you want to end your break, click on "Continue" in the app. The lock will open again. Note that the time you take a break is counted as part of your journey time.
Return: Take the bike back to a Call a Bike station and close the bike lock. Your ride is over.
Call a Bike is the nationwide bike sharing service by Deutsche Bahn. Enjoy flexible and comfortable bike mobility thanks to our fleet of over 14,500 bikes. They are available in 80 towns and cities across Germany.
We operate under the name of StadtRAD in Hamburg and Lüneburg and we're called RegioRadStuttgart in Stuttgart and its surroundings.
In Berlin, Munich, Cologne, Frankfurt a.M., Darmstadt and Offenbach you can find Call a Bike all over the city. You can also find Call a Bike at many ICE stations. Available bikes and stations are visible in the app at any time.
When you park your bike, please also think about people on foot who may not be as fit as you. Be considerate of other road users by observing these points.
Do you have any more questions?
Download our Call a Bike app to your smartphone and follow our registration guide. The entire process only takes a moment. Authentication requires just a few items of information such as your phone number.
Call a Bike makes things easy: you can pay by credit card or SEPA direct debit.
Just use the Call a Bike app to report any damage to your bike. Go to the menu at the bottom of the screen and tap "Damage". Enter the number of the damaged or defective bike – it only takes a second. Send us your location so that we can dispatch our service team quickly. Thanks for the help!
Close the lock on the rear wheel of the bicycle by pushing the red bolt down. Our system then ends your journey automatically. We charge a flex fee of EUR 1 if you leave your bike somewhere other than a return area.
Finding your nearest return area is easier if you let the Call a Bike app track your location. The app's map will then be able to show you the nearest return area so you can pick up a bike or return one without having to pay a flex fee.
Unfortunately, due to vandalism, our bikes are lost from time to time. If you discover a bike from us outside the core area or in no-parking zones, in ditches, bushes or in other unusual places, please send us an e-mail to found@callabike.de.
So we can collect them and hopefully repair them again.
Thank you very much for your help!